Willis Orchard Company Complaints and Reviews

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Willis Orchard Company
Main address: 5590 Hwy 133 South 31722 Moultrie GA
1-866-586-6283, ,
  • 18+1 mobile complaints
  • $3.6K claimed losses
  • $189 average
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  • Sep 30
  • Landscaping and Gardening
  • Dead Trees
  • 20

Two of four trees did not emerge from dormancy-All planted in pots and cared for equally- 20- dollar store credit-Want 19 dollars to ship again-Their reps are not helpful and this company does not in any way compare to the huge number of mail order businesses I have dealt with. I have read many negative reviews about this company-Too Late for me but not for you. Do your research!!! Go to Dave's... Read more

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  • Jun 07
  • Landscaping and Gardening
  • St. James, North Carolina
  • Persimmon Trees
  • 53

I bought 4 persimmons trees And none of them survive except there was a bunch of other vegetations growing at the bottom of the stems. I called and explain to them the problem and they told me to send them back which I will agree accordingly but who is going to pay for the shipping charges I will not recommend to anyone I expect a good customer service to handle this issue. This will be last... Read more

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  • May 25
  • Landscaping and Gardening
  • Elizabethtown, Pennsylvania
  • Poor Service
  • 11

I ordered white oak trees in spring of 2013 and they sent me willow oaks. I had to send them pictures of the leaves to prove that they send me the wrong item. I then did not receive the replacements until fall of 2013. None of the items that were replaced survived. They said that they would not replace the trees unless I returned them pre- paid. I ordered white oak trees in spring of 2013 and... Read more

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DOA 2 flowering peppermint peach trees. 1st response from them: "Send photos." The 2nd response was "wait," last response was "you return and you pay, we'll send trees." We wondered how could a business continue, treating customers like this. Add comment


  • May 14
  • Food Vendors
  • Boise, Idaho
  • Grape Vines
  • 27

ordered 4 grape starts in the spring of 2013. Paid more to get 3 year old grape starts and the website said they would produce grapes the next year. Didn't get the plants until late November. It is now spring of 2014 and 3 are dead and 1 is just starting to bud and will not produce this year. When we called we were told be had to send back the starts at our expense to get replacements and they... Read more

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  • Apr 04
  • Landscaping and Gardening
  • Eagle, Idaho
  • Dead Trees
  • 28

I ordered 4 PawPaw trees to be shipped to me in the Fall. I received them mid November after the ground was frozen. I had my professional Gardner come out and install them the same day they arrived. He told me that this time of year that they would not survive, they should have been shipped a month earlier. He was right, I have 4 dead trees. I sent an email asking for a replacement & they... Read more

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  • Mar 16, 2013
  • Landscaping and Gardening
  • Trees
  • 1
  • 1
  • 96

In November of 2011, we placed an order for over $2k worth of trees - husband later said he'd seen some bad reviews, but they were the only company offering balled & burlapped trees of that size, so he decided to give them a shot anyway... The trees arrived in late March of 2012, shipped FedEx Freight at a cost (to us) of over $400 for shipping. When I'd called Willis Orchards to inquire... Read more

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  • Jan 14, 2013
  • Landscaping and Gardening
  • Bainbridge Island, Washington
  • Almond Tree
  • 1
  • 1
  • 82

Last year I purchased three trees from Willis. They arrived in a timely manner but after planting two of them took a really long time to start budding out (June from a March planting). The other never did. I contacted Willis and they told me to do a heavy pruning. There was no effect and by August all of the bark was gray and the twigs brittle. I contacted them again and they said they would... Read more

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  • May 11, 2012
  • Flowers / Florist
  • Cleveland, Ohio
  • Bare Root Cherry Tree
  • 73

Willis Orchard sent me a total of 8 bare roor cherry trees, the original order as well as replacements, and they all died. In the end, I lost over $140 and three years. The root system of every tree was bad, the trees were shipped around March 20, too early for Ohio (where I live), the trees were badly prunned. I ordered bare root trees from four other orchards, and they are all alive and well.... Read more

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  • Apr 26, 2012
  • Flowers / Florist
  • Summerville, South Carolina
  • Persimmon Tree
  • 67

I purchased a tree from Willis Orchard. They told me the tree had a grauntee. I pleanted the treee in the Fall of 2010 as instructed and in the Spring, no leaves sprouted. I called them and they informed me that sometimes trees don't grow leaves in the first year. They told me to wait another year and if it did not grow leaves, they would replace it. Now, we are in the Spring and still... Read more

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