Show reviews that mention
trees willis orchard tree willis order willis orchards shipping leaves plants roots
Filter review

3 plants ordered

I received a dead dried out peach tree and a dead useless rasberry bush. Might as well set my money on fire. Total waste of money and time, I guess I could rip it out of the ground and mail it back and then maybe they could send me something that is not completely dead and dried out, but I have lost enough money to these guys. No wonder they do not have reviews on their website. I recommend buying from anyone else. Check out reviews and return processes for their "guarantee". If you have to pay to ship it back, factor that into your decision making process. Their site is not cheap, you definitely do better price wise. Especially if the send you dead dried out sticks like I got.
View full review
ID
#1252134 Review #1252134 is a subjective opinion of poster.
Product
Willis Orchard Company Peach Tree
Reason of review
Bad quality
I ordered a Mulberry Tree last Spring. I planted the bare root plant according to the included instructions and it never grew. I immediately asked for a replacement or refund and was told that the there are NEVER any refunds, but if I wished, at my own expense, I could...
View full review
ID
#1227251 Review #1227251 is a subjective opinion of poster.
Product
Willis Orchard Company Pakistan Mulberry Tree
Reason of review
Bad quality

Received my order. Very wilted leaves. Healed into organic s

Received my order. Leaves were very wilted. Healed in to organic soil, but all are dead. Not a happy camper.
View full review
ID
#1223693 Review #1223693 is a subjective opinion of poster.
Reason of review
Bad quality
Do not believe anything these people say or the propaganda on their website. They are frauds. Ordered $1000 with of trees, significant amount of order maimed by removal of way too much the tap roots prior to shipping. Willis refused refund because they Do Not Do...
View full review
ID
#1142649 Review #1142649 is a subjective opinion of poster.
Service
Willis Orchard Company Shipping Service
Reason of review
Order processing issue
I ordered an Angel Red pomegranate tree that promptly died after I planted it. Willis sent a replacement tree that I planted immediately per the instructions...seven months ago. This tree shows absolutely no signs of life despite the rest of my yard being in full...
View full review
ID
#1052548 Review #1052548 is a subjective opinion of poster.
Product
Willis Orchard Company Pomegranate Tree
Reason of review
Damaged or defective
Loss
$89
Preferred solution
Full refund
First off, I made my order last Fall (2016). Maybe around two months later I sent them an email asking where my order was. I shouldn't have to do that. They should have given me an estimate when I placed my order. Second, come spring it turns out that two of the three...
View full review
ID
#1046016 Review #1046016 is a subjective opinion of poster.
Product
Willis Orchard Company Tree
Reason of review
Bad quality

Willis Orchard Company - Catalpa Tree Review

1.0
Details
Do not buy from this company! I ordered 4 2-3' purple Catalpa trees. They sent me 4 trees that had been much taller and chopped off the trunk at about 2 ft. When I asked how I was supposed to grow a tree that was chopped off they would not respond. They admitted that they did not deliver the items I ordered, were difficult to work with, and now I am having to file dispute on my credit card as they will not refund my money as promised. Even though they admitted in several emails that I did not receive what I ordered they will not reimburse me the money I am having to pay to send back their defective trees. Save yourself the time, money and frustration and buy from a reputable business. If I could give zero stars I would.
View full review
ID
#1036656 Review #1036656 is a subjective opinion of poster.
Product
Willis Orchard Company Catalpa Tree
Reason of review
Damaged or defective
Willis Orchard Company - Dead peach trees
Willis Orchard Company - Dead peach trees
Purchased 4 peach trees, 3 cherry trees, and 3 grape vines. Two of the peach trees arrived in bad shape, the roots were dried out and broken. The trees were dead. Sent e-mail and pictures to Willis Orchard customer service. They have not answered and appear to be a bad...
View full review
ID
#1026898 Review #1026898 is a subjective opinion of poster.
Product
Willis Orchard Company Peach Tree
Reason of review
Damaged or defective
2.2
Details
On my second $300+ order for the month I received a damaged tree. It was an expensive Pakistan Mulberry tree, (about $55). I called and the woman that always answers the phone said just take a picture of the damage on the box and send it to us. I did and after about...
View full review
ID
#826848 Review #826848 is a subjective opinion of poster.
Location
Storrs Mansfield, Connecticut
Product
Willis Orchard Company Pakistan Mulberry Tree
Cons
  • Customr service
Reason of review
Poor customer service
Loss
$75
Preferred solution
Deliver product or service ordered

Love dead trees? Order one from Willis

That's what they send! My wife ordered four from Willis, and they arrived DEAD! They weren't even alive when they left the post office! And in fact, a guy in a U-Haul dropped the box off and ran! Not a USPS, Not UPS, Not FedEx. A U HAUL! He didn't even ring the bell! All I got were four "trees" in a small box, all tied together in a plastic bag that had dried roots with no soil around them.
View full review
ID
#748844 Review #748844 is a subjective opinion of poster.
Location
Bronx, New York
Product
Willis Orchard Company Tree
Reason of review
Damaged or defective

Rip off artists

We ordered an apple tree- We received and planted it in November- which they said would be no problem... by the following summer it still hadn't come to life.... so we called and they gave us a major hassle (no returns- only exchanges)... so we ordered a cherry and a maple instead, adding more money thinking it wouldn't happen again. It did. The cherry tree is dead, and the maple has sprouted a strange side twig so may(?) be salvageable. When I call about a refund they dismiss and belittle me on email. Very unprofessional. Huge disappointment. Shocked at their customer service
View full review
ID
#686179 Review #686179 is a subjective opinion of poster.
Location
Toledo, Ohio
Product
Willis Orchard Company Tree
Reason of review
Damaged or defective
Loss
$150
Preferred solution
Let the company propose a solution

Willow oak trees --dead

3.0
Details
I ordered three willow oaks in early march. Planted them two days after I received them as per instructions. They have been watered as per the instructions. This id July and there aren't any leaves on them as yet. When I scrape the bark 1/2 way up it is brown underneath.I have my hopes that they will produce leaves any time but I don't think that will happen. I know that you guarantee them for a year. I would like to return them but I don't know what the procedure is. Hopefully someone can inform me of what to do. Doug Trauschke Williston, S.C. mrdoug@tds.net
View full review
ID
#660055 Review #660055 is a subjective opinion of poster.
Location
Williston, South Carolina
Pros
  • Quick delivery
Cons
  • Trees died
Reason of review
Bad quality
Loss
$75
Preferred solution
Let the company propose a solution

100 % satisfied

I ordered a very special lilac, Pocahontas Lilac Tree, and didn't realize it was coming from Georgia all the way out west. Not to worry. The plant arrived beautifully packed, in excellent condition. The plant was slightly bigger than advertised and the packing held moisture so the roots were happy yet the packing was designed to be easily opened. I waited only 24 hours to plant. I followed the explicit planting directions exactly and in two days new leaves were sprouting. They give careful instructions for good reason, the rest is up to the customer. I will definitely order from Willis again.
View full review
ID
#615586 Review #615586 is a subjective opinion of poster.
Location
Santa Fe, New Mexico
Product
Willis Orchard Company Tree
Reason of review
Good quality
Ordered three varieties of 3 year old vines. Got vines that were obviously not 3 years old, pencil thin, many without any root, and suspect they are not the correct variety. 1/3 did not sprout in spring. When I called to get replacements in May they told me that I...
View full review
ID
#601283 Review #601283 is a subjective opinion of poster.
Location
Atlanta, Georgia
Reason of review
Not as described/ advertised

Wrong product sent

2.0
Details
In fall 2011, i ordered 2 Thompson seedless grape plants as part of a @$400+ order (including shipping). Last year they produced what appears to be concord grapes, as the fgrapes were purple, and were heavily seeded. I called them today, as it took me this ling to find the suppliers original order. I was told to take a photo and send that to them. This means that they want me, who paid them over $400 for an order must allow a formerly very satisfied customer to wait for an additional year to get the $11.90 Thompson seedless grape plants that I ordered 3 years ago. Thank you Willis Orchards. I hope that the cents you made by sending the wrong product is worth a lost customer.
View full review
ID
#596530 Review #596530 is a subjective opinion of poster.
Location
Belleview, Florida
Pros
  • All but the grapes did well
Cons
  • Sent wrong grapes
Reason of review
Not as described/ advertised
Loss
$12
Preferred solution
Deliver product or service ordered