Filter by rating
filters
State:
Show
City:
Show
Product:
Show
Featured Most Helpful

Willis Orchard Company in Cartersville, Georgia - Dead plants

1.0
Details
Willis Orchard Company - Dead plants
Ordered three year Merlot grape plants. Two were dead on arrival, no good roots, two were mostly dead rerouting hopefully. Refused to refund. Very bad warranty policy. Will not refund cost of plants and shipping. Wanted the dead plants shipped back at customer costs. Do not buy from this company. Zero customer support.
View full review
Review
#1517557 Review #1517557 is a subjective opinion of poster.
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Full refund
1.6
Details
When you read a description of a tree that makes it sound as if I you spend more money, you’ll get faster producing fruit from fruit trees, and then it doesn’t pan out like that, the description needs to be reworded. case in point: while researching, I went ahead and...
View full review
Review
#1634394 Review #1634394 is a subjective opinion of poster.
Cons
  • Product or customer service
  • Quality of products that are mailed
  • Falsely advertised
Reason of review
Poor customer service
Loss
$70
Preferred solution
Price reduction
Tags
  • Willis Orchard

Willis Orchard Company in Geneva, New York - DID NOT LIVE

3.8
Details
I bought one autumn royal apricot tree and one sweet cherry in 2019. I planted them and they both leafed out. then both died. I do not understand how such nice looking trees can die, but I understand that this happens when the roots do not bring any water or nutrients to the tree. I did not have this happen to the 9 other trees that I bought from another nursery.
View full review
Review
#1611007 Review #1611007 is a subjective opinion of poster.
1.3
Details
I bought 6 Champanel grapevines from Willis Orchards, after being directed to it's Company from Bing.com where it said Champanel Grape Vine [Seedless Bunch Grape Vines] Willis... What came to me were 4 vines of average size and 2 vines that were of much smaller size....
View full review
Review
#1596396 Review #1596396 is a subjective opinion of poster.
Pros
  • Availability
  • Web-site and selection
  • Quick delivery
Cons
  • Falsely advertised
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Full refund

Willis Orchard Company - SCAM COMPANY

1.0
Details
WARNING. THIS COMPANY SENDS DEAD PLANTS AND WILL NOT RETURN YOUR MONEY. DO NOT IGNORE THE NEGATIVE FEEDBACK/COMPLAINTS LIKE I DID. YOU WILL GET RIPPED OFF.. REPLACEMENT OFFERED BUT IF IT DIED OR ARRIVED DEAD - THEY WOULD NOT DO ANYTHING. THIS COMPANY IS A SCAM - LOOK UP THE COMPLAINTS FROM THE BETTER BUSINESS BUREAU AND OTHER SOURCES
View full review
Review
#1551169 Review #1551169 is a subjective opinion of poster.
Reason of review
Damaged or defective
Loss
$162
Preferred solution
Full refund

Willis Orchard Company - Will our 6-7 foot flowering almond trees get leaves and flowers this year?

On March 21 2019 we purchased on line 6-7 foot flowering almond trees and they were received on April 10 2019. Order number was 100654607222. I am the President of The Garden Club and the chairperson of the civic group Beverly Leake placed the order. We thought we would be receiving trees with leaves but what we received were sticks with one or two small leaves on one tree and the tops cut off. We are a small garden club with plans on placing these in planters in our downtown area and we will look like fools to put sticks in that will neither flower or bear leaves. Plus we have limited funds to buy trees to begin with. Any assistance you can give us as to make our project work would be appreciated. We were very disappointed to open the box (tiny for four trees) and no leaves but sticks. Waiting to hear from you.
View full review
Review
#1514015 Review #1514015 is a subjective opinion of poster.

Willis Orchard Company - Very bad customer service

2.5
Details
I ordered several trees from Wilis Orchard, the majority arrived ok not near the size I paid for and certainly not well branched. Two, however, arrived broken, I called them I emailed them twice then had to call again. The representative stated they would send replacements out that I was to keep the box as proof. I called in again after two weeks and no shipping notice. I spoke with Carrie, she was very rude told me that this was their busy time that she would get them out. I ordered trees the same day from another company and received better-looking trees more than a week earlier. It's not that bad things happen I get that they do, it's how a company deals with it, in my opinion, don't use this company
View full review
Review
#1489052 Review #1489052 is a subjective opinion of poster.
Pros
  • Web-site and selection
Cons
  • Product or customer service
Reason of review
Poor customer service
Loss
$170
Preferred solution
Deliver product or service ordered
I did not know wht I should expect for quality when ordering blueberry bushes that 2 - 3 ft tall and about 2 - 3 years old. I received one Brightwell and one Tifblue bush and they arrived with one single 3 ft main cane with a few leaves on the top and each had a couple...
View full review
Review
#1330591 Review #1330591 is a subjective opinion of poster.
Purchased four grape vines last fall (2017)----All four arrived in November----followed the planting instructions to the letter exactly as the planting instructions were written-----this spring, one of the 4 (a 3yr black jumbo muscadine) never blossomed-----stem is...
View full review
Review
#1278089 Review #1278089 is a subjective opinion of poster.
1.7
Details

Update by user Jul 06, 2018

Yes, I was contacted, was told that the photo of damaged tree will be showed to responsible person AND NOTHING HAPPENED FOR OVER 2 MONTHS. THIS IS BASICALLY END OF THE STORY.....

Update by user Jun 05, 2018

This is second consequtive year with so negative experience, this was replacement for all...

View full review
Review
#1272099 Review #1272099 is a subjective opinion of poster.
Cons
  • Quality of products that are mailed
Reason of review
Bad quality
Loss
$128
Preferred solution
Full refund

Contact Willis Orchard Company Customer Service

Mailing Address:
Willis Orchard Company
5590 Hwy 133 South
Moultrie, GA 31722
Phone:
(866) 586-6283
All Willis Orchard Company Contacts
4.9
Details
Bareroot plants always have a chance of not surviving. We live in Idaho, and when speaking with customer service we were treated very kindly. Our plants will be replaced, without shipping costs if we return the dead plants. That is only fair so that they know that...
View full review
Review
#1261587 Review #1261587 is a subjective opinion of poster.
Reason of review
Reliable warranty