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Bareroot plants always have a chance of not surviving. We live in Idaho, and when speaking with customer service we were treated very kindly.

Our plants will be replaced, without shipping costs if we return the dead plants. That is only fair so that they know that indeed the plants did not survive. if I do not return the dead plants, I will pay shipping, again only fair. My conversation with customer service was excellent.

She was very friendly and answered all of my questions and gave advice when asked.

The other plants are growing beautifully and are very healthy. I would recommend Willis Orchard.

Product or Service Mentioned: Willis Orchard Company Grapevine Plant.

Reason of review: Reliable warranty.

Company wrote 0 private or public responses to the review from May 22.
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