1.0
Details
I bought 6 Champanel grapevines from Willis Orchards, after being directed to it's Company from Bing.com where it said Champanel Grape Vine [Seedless Bunch Grape Vines] Willis... What came to me were 4 vines of average size and 2 vines that were of much smaller size....
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1 comment
Andrea B
#1878942

Thank you for your honesty on situation. Was your issue ever resolved?

ID
#1596396 Review #1596396 is a subjective opinion of poster.
Product
Willis Orchard Company Grapevine Plant
Pros
  • Availability
  • Web-site and selection
  • Quick delivery
Cons
  • Falsely advertised
Reason of review
Not as described/ advertised
Loss
$200
Preferred solution
Full refund

Willis Orchard Company - Dead plants

1.0
Details
Willis Orchard Company - Dead plants
Ordered three year Merlot grape plants. Two were dead on arrival, no good roots, two were mostly dead rerouting hopefully. Refused to refund. Very bad warranty policy. Will not refund cost of plants and shipping. Wanted the dead plants shipped back at customer costs. Do not buy from this company. Zero customer support.
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Featured
ID
#1517557 Review #1517557 is a subjective opinion of poster.
Location
Cartersville, Georgia
Product
Willis Orchard Company Grapevine Plant
Reason of review
Return, Exchange or Cancellation Policy
Loss
$30
Preferred solution
Full refund

Willis Orchard Company - We ordered 3 trees and 11 grapevines. One tree and 3 vines did not live. My experience in talking with Willis Orchard was good.

4.9
Details
Bareroot plants always have a chance of not surviving. We live in Idaho, and when speaking with customer service we were treated very kindly. Our plants will be replaced, without shipping costs if we return the dead plants. That is only fair so that they know that indeed the plants did not survive. if I do not return the dead plants, I will pay shipping, again only fair. My conversation with customer service was excellent. She was very friendly and answered all of my questions and gave advice when asked. The other plants are growing beautifully and are very healthy. I would recommend Willis Orchard.
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ID
#1261587 Review #1261587 is a subjective opinion of poster.
Location
Cartersville, Georgia
Product
Willis Orchard Company Grapevine Plant
Reason of review
Reliable warranty

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