Product: Willis Orchard Company Tree Clear all filters (22 of 22 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Willis Orchard Company in Geneva, New York - DID NOT LIVE

3.8
Details
I bought one autumn royal apricot tree and one sweet cherry in 2019. I planted them and they both leafed out. then both died. I do not understand how such nice looking trees can die, but I understand that this happens when the roots do not bring any water or nutrients to the tree. I did not have this happen to the 9 other trees that I bought from another nursery.
View full review
Review
#1611007 Review #1611007 is a subjective opinion of poster.
Product
Willis Orchard Company Tree

Willis Orchard Company - SCAM COMPANY

1.0
Details
WARNING. THIS COMPANY SENDS DEAD PLANTS AND WILL NOT RETURN YOUR MONEY. DO NOT IGNORE THE NEGATIVE FEEDBACK/COMPLAINTS LIKE I DID. YOU WILL GET RIPPED OFF.. REPLACEMENT OFFERED BUT IF IT DIED OR ARRIVED DEAD - THEY WOULD NOT DO ANYTHING. THIS COMPANY IS A SCAM - LOOK UP THE COMPLAINTS FROM THE BETTER BUSINESS BUREAU AND OTHER SOURCES
View full review
Review
#1551169 Review #1551169 is a subjective opinion of poster.
Product
Willis Orchard Company Tree
Reason of review
Damaged or defective
Loss
$162
Preferred solution
Full refund

Willis Orchard Company - Very bad customer service

2.5
Details
I ordered several trees from Wilis Orchard, the majority arrived ok not near the size I paid for and certainly not well branched. Two, however, arrived broken, I called them I emailed them twice then had to call again. The representative stated they would send replacements out that I was to keep the box as proof. I called in again after two weeks and no shipping notice. I spoke with Carrie, she was very rude told me that this was their busy time that she would get them out. I ordered trees the same day from another company and received better-looking trees more than a week earlier. It's not that bad things happen I get that they do, it's how a company deals with it, in my opinion, don't use this company
View full review
Review
#1489052 Review #1489052 is a subjective opinion of poster.
Product
Willis Orchard Company Tree
Pros
  • Web-site and selection
Cons
  • Product or customer service
Reason of review
Poor customer service
Loss
$170
Preferred solution
Deliver product or service ordered
1.7
Details

Update by user Jul 06, 2018

Yes, I was contacted, was told that the photo of damaged tree will be showed to responsible person AND NOTHING HAPPENED FOR OVER 2 MONTHS. THIS IS BASICALLY END OF THE STORY.....

Update by user Jun 05, 2018

This is second consequtive year with so negative experience, this was replacement for all...

View full review
Review
#1272099 Review #1272099 is a subjective opinion of poster.
Product
Willis Orchard Company Tree
Cons
  • Quality of products that are mailed
Reason of review
Bad quality
Loss
$128
Preferred solution
Full refund
First off, I made my order last Fall (2016).Maybe around two months later I sent them an email asking where my order was. I shouldn't have to do that. They should have given me an estimate when I placed my order. Second, come spring it turns out that two of the three...
View full review
Review
#1046016 Review #1046016 is a subjective opinion of poster.
Product
Willis Orchard Company Tree
Reason of review
Bad quality

Willis Orchard Company in Bronx, New York - Love dead trees? Order one from Willis

That's what they send! My wife ordered four from Willis, and they arrived DEAD! They weren't even alive when they left the post office! And in fact, a guy in a U-Haul dropped the box off and ran! Not a USPS, Not UPS, Not FedEx. A U HAUL! He didn't even ring the bell! All I got were four "trees" in a small box, all tied together in a plastic bag that had dried roots with no soil around them.
View full review
Review
#748844 Review #748844 is a subjective opinion of poster.
Product
Willis Orchard Company Tree
Reason of review
Damaged or defective
We ordered an apple tree- We received and planted it in November- which they said would be no problem... by the following summer it still hadn't come to life.... so we called and they gave us a major hassle (no returns- only exchanges)... so we ordered a cherry and a...
View full review
Review
#686179 Review #686179 is a subjective opinion of poster.
Product
Willis Orchard Company Tree
Reason of review
Damaged or defective
Loss
$150
Preferred solution
Let the company propose a solution

Willis Orchard Company in Santa Fe, New Mexico - 100 % satisfied

I ordered a very special lilac, Pocahontas Lilac Tree, and didn't realize it was coming from Georgia all the way out west. Not to worry. The plant arrived beautifully packed, in excellent condition. The plant was slightly bigger than advertised and the packing held moisture so the roots were happy yet the packing was designed to be easily opened. I waited only 24 hours to plant. I followed the explicit planting directions exactly and in two days new leaves were sprouting. They give careful instructions for good reason, the rest is up to the customer. I will definitely order from Willis again.
View full review
Review
#615586 Review #615586 is a subjective opinion of poster.
Product
Willis Orchard Company Tree
Reason of review
Good quality

Willis Orchard Company - Terrible Products-Terrible Service

Two of four trees did not emerge from dormancy-All planted in pots and cared for equally- 20- dollar store credit-Want 19 dollars to ship again-Their reps are not helpful and this company does not in any way compare to the huge number of mail order businesses I have dealt with. I have read many negative reviews about this company-Too Late for me but not for you. Do your research!!! Go to Dave's Garden and really read all of the reviews in depth- There are also many other sources to tell you about their lack of product and lack of service.
View full review
Review
#540461 Review #540461 is a subjective opinion of poster.
Product
Willis Orchard Company Tree
Reason of review
Damaged or defective
Loss
$20
Preferred solution
Full refund
Tags
  • Willis Orchard

Contact Willis Orchard Company Customer Service

Mailing Address:
Willis Orchard Company
5590 Hwy 133 South
Moultrie, GA 31722
Phone:
(866) 586-6283
All Willis Orchard Company Contacts

Willis Orchard Company in Saint James, North Carolina - Persimmons trees

I bought 4 persimmons trees And none of them survive except there was a bunch of other vegetations growing at the bottom of the stems. I called and explain to them the problem and they told me to send them back which I will agree accordingly but who is going to pay for the shipping charges I will not recommend to anyone I expect a good customer service to handle this issue. This will be last time I ever purchase a tree from Willis I also hope that in future they will check their products before shipping them out Thank you
View full review
Review
#494669 Review #494669 is a subjective opinion of poster.
Product
Willis Orchard Company Tree
Loss
$71