My problem is with an Internet mailorder nursery, Willis Orchard and I was surprised how unprofessional everything appeared, let me explain. I purchased a Hachiya persimmon tree 5-6' that had supposedly borne fruit in 2009. The persimmon tree switch that arrived had no evidence of branching or fruiting. It was less in size than 5 feet even if you consider the butchered roots. This persimmon tree advertised as old enough to bear persimmons has not performed as Willis Orchard advertised- No Fruit!
Actually my wirfe says she could have purchased this plant at Home Depot or Lowes for less than $20, one third the cost of Willis Orchard's price. We thought we were getting a more mature tree as reflected on their website.
The root system reflects that it was grown in a coffee can or slightly larger sized container. A local neighbor who is a master gardener doubts this tree ever bore any persimmons at all. Another problem is I don't know what type of plant I have for sure as there was no identifying tag. A professional nursery would have a tag so as to know what to ship. Willis Orchard provided no planting instructions with the delivery or on the phone,
I have tried to resolve these problems by E-mail and phone calls, but the people at Willis Orchards are rude and aggravating to deal with.
After experiencing this uncomfortable and losing financial situation I tried to get my credit card company to charge back but they said I complained too late. I feel that I have been "ripped off!" When I went online to various garden forums and to BBB of Georgia it appeared my problems with Willis Orchard are not too uncommon.
Product or Service Mentioned: Willis Orchard Company Tree.
Monetary Loss: $20.